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Conditions of Use

Website Pricing/Stock Levels

Product pricing on Floral Mechanics website relates to current stock levels only. Orders exceeding current stock levels will be subject to any increased costs as determined by suppliers and applied to part or complete orders where necessary. Customers will be advised of any out of stock products and of increased prices that are beyond our control prior to despatch of orders with the option of a refund or additional payment to fulfil the outstanding order.

Out of Stock Products

In the event of an order placed which includes products that are out of stock, we reserve the right to withhold despatch of the entire order until it is completely fulfilled. Customers will be advised accordingly if available goods are requested to be despatched separately an additional charge will be made for the delivery of the outstanding/part order.

Delivery Address

Unless notified otherwise in writing and accepted by ourselves in writing, the delivery address advised by the purchaser at the point of purchase, ie completion of the online transaction will be assumed as being correct. If an order is undelivered due to incorrect information supplied by the purchaser we will not accept any liability or costs to re-deliver an order.


All goods must be inspected immediately on delivery and any damage reported within 24 hours by telephone or email unless otherwise previously advised. All damage to packaging and goods must be supported by photographic evidence with the advice of all items that may be salvaged. To advise us please use the following link: Contact Us.

Cancelled Orders.

Orders may be cancelled by advising us in writing, email or telephone within 14 days of receipt.

A full refund of goods and original delivery charge will normally be offered, subject to the following.

Goods are returned within 14 days in original condition, we reserve the right to make a deduction against those items that have been subject to use or unreasonable wear and tear.

Cost of returning cancelled orders must be met by the purchaser. Refunds will usually be processed within 14 days of receipt of accepted returned orders.

To advise us please use the following link: Contact Us.

Faulty Products.

Products that are faulty may be rejected as unsatisfactory quality, unfit for purpose or not as described and should be advised within 30 days of purchase. Faulty products will be replaced without cost to the purchaser.

To advise us please use the following link: Contact Us.

Our contact details.
Floral Mechanics
Bristol BS30 9XZ

Telephone: 0117-904-9994