Privacy Notice

Floral Mechanics Privacy Policy

Floral Mechanics is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website or our services you can be assured that it will only be used in accordance with this privacy statement. By using our website, you consent to us using the personal information you provide as set out in this Privacy Policy.

What we collect. For the purpose of trading with Floral Mechanics and using our services, we may collect the following information:
• Name.
• Company name.
• Job Title
We also collect contact information including:
• Postal address, email address, telephone/mobile number, fax number.
• Demographic information such as postcode, preferences and interests.
• Other information relevant to specific customer requirements and order processing.

What we do with this information. We use the Order Information that we collect generally to fulfil any orders placed through the Floral Mechanics website (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). We require this information to understand your needs and provide you with a better service and for the following reasons:
• Internal record keeping.
• We may use the information to improve our website, products and services.
• We may use the information to customise the website according to your interests (See Cookie Policy).
• We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
• We may use your postal address to send promotional flyers and information.
• From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail.

How you are protected. We are committed to ensuring that your information is secure. To prevent unauthorised access or disclosure, your order is processed using secure server software and we follow electronic and managerial procedures to safeguard your information.

Third Parties. We will only disclose your information to our authorised third-party contractors to process your order and complete a successful delivery; however, it will not be disclosed to any organisation outside of Floral Mechanics apart from the following circumstances.
• Where we are required to do so by the Courts or to comply with other legal, statutory and/or regulatory obligations.
• To prevent and/or detect crime.
• For reference checks if you make an application to open a credit account with us.
We use your information only as set out in this Policy and will not sell, rent or pass your information on to others for marketing or other purposes without your express consent. Floral Mechanics may however provide aggregate statistics about our customers, sales traffic patterns and related site information, but these statistics will include no personally identifying information.

Access to your information and correction. We want to make sure that your information is accurate and up-to-date and will delete or amend any information about you that is inaccurate. Amendments to your account can be made by contacting us directly in writing by email .

Cookies. Cookies are text files containing small amounts of information which are downloaded to your device when you visit Floral Mechanics. Cookies are then sent back on each subsequent visit, or to another website that recognises that cookie. Cookies are useful because they allow a us to recognise a user’s device and therefore improve the user experience when visiting Floral Mechanics.
By accepting our use of Cookies you consent to us processing all information generated.

How do you remove your name from our mailing lists? You can contact us to request your account with us to be closed at any time. If you don’t want to close the account but want to be removed from email and postal mailing lists, then you can simply click unsubscribe from the emails from Floral Mechanics or contact us to be removed.

How can you obtain information held about you? You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all your personal information please contact us.

Changes to this policy. We reserve the right to update this privacy policy as necessary to reflect for example, changes to our practices or for other operational, legal or regulatory reasons.

Floral Mechanics. All rights reserved. Copyright 2020.